MemoryGrabber Support

MEMORYGRABBER HELP FILE

This page addresses a few of the common problems that you may run into.

1) I can't open(view) the e-book

- Be sure that you have the Adobe Acrobat reader. MemoryGrabber is in a .PDF file format. Most computers come with Acrobat reader but in case you do not have it, you can download it FREE at this address: http://www.adobe.com/products/acrobat/readstep2.html

2) Some of the pages are black(or black patches) in appearance or I get error messages concerning fonts not found etc...

- For this, be sure that you have the newer Acrobat 4.0/4.05 version downloaded. Older versions will tend to not appear correctly. Also, be sure that your color settings are NOT 256 colors or less. You can check your color settings by clicking START, SETTINGS, CONTROL PANEL, DISPLAY and then SETTINGS.

If you'd like to order copies of MemoryGrabber for your family, you can order them at

MemoryGrabber

For answers to further questions, please email me at MemoryGrabber Support




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